Welcome to Crockelia

Welcome to Crockelia. These Terms and Conditions outline the rules and regulations for the use of our website — www.crockelia.com. By accessing this website, you agree to accept and comply with the following terms. If you do not agree with any part of these terms, please do not continue to use our website.

1. General Information

Crockelia is an Indian-based brand specializing in luxury crockery and tableware. By using our services, you acknowledge that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian.

2. Products and Descriptions

We strive to ensure that all product details, descriptions, and prices are accurate. However, slight variations in color, texture, or design may occur due to lighting or screen display differences. Crockelia reserves the right to modify or discontinue any product at any time without prior notice.

3. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR) and include applicable taxes, unless stated otherwise. We accept secure online payments through trusted payment gateways. Orders will be processed only after successful payment confirmation.

4. Shipping and Delivery

We aim to deliver your orders promptly and safely. Delivery timelines may vary depending on your location and order size. In rare cases, delays may occur due to unforeseen circumstances. Detailed shipping information is available on our Shipping Policy page.

5. Returns and Replacements

Customer satisfaction is our priority. If you receive a damaged or defective product, please contact us within 48 hours of delivery at contact@crockelia.com. Returns or replacements are subject to our Return Policy and will be processed once the issue is verified.

6. Intellectual Property

All content on this website, including images, designs, text, and logos, is the intellectual property of Crockelia. Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.

7. Privacy Policy

Your privacy is important to us. Any personal information shared with us will be handled in accordance with our Privacy Policy, ensuring your data is protected and used only for intended purposes.

8. Limitation of Liability

Crockelia shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

9. Amendments

Crockelia reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the website will signify your acceptance of the revised terms.